Terms & Conditions

1. Acceptance of Terms

By accessing and using Fresh Eats services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Fresh Eats provides meal delivery services, offering healthy and fresh meals prepared by professional chefs. Our services include meal planning, preparation, and delivery to your specified address.

3. User Responsibilities

• • Provide accurate delivery information including address and contact details
• • Ensure someone is available to receive deliveries at the specified time
• • Notify us of any dietary restrictions or allergies before ordering
• • Pay for services as agreed upon at the time of order
• • Use our services in compliance with all applicable laws and regulations

4. Payment Terms

Payment is required at the time of order placement. We accept major credit cards and digital payment methods. All prices are subject to applicable taxes and delivery fees as displayed during checkout.

5. Delivery Policy

• • Delivery times are estimates and may vary due to weather, traffic, or other factors
• • We will attempt delivery to the address provided during order placement
• • If no one is available to receive the order, we will leave it in a safe location or contact you to reschedule
• • Delivery fees may apply based on location and order size

6. Cancellation and Refund Policy

• • Orders can be cancelled up to 24 hours before the scheduled delivery time
• • Cancellations made less than 24 hours before delivery may incur a cancellation fee
• • Refunds will be processed within 5-7 business days to the original payment method
• • We reserve the right to refuse service or cancel orders at our discretion

7. Food Safety and Allergies

While we take food safety seriously and follow proper handling procedures, customers with severe allergies should exercise caution. We cannot guarantee that our kitchen is completely free of allergens. Please inform us of any allergies when placing your order.

8. Limitation of Liability

Fresh Eats shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.

10. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our website. Continued use of our services after such modifications constitutes acceptance of the updated terms.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:
Email: legal@fresheats.com
Phone: (555) 123-4567
Email: contact@fresheat.com

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Fresh Eats operates, without regard to its conflict of law provisions.